Tips and tricks: What are access privileges and how can I set them? (Command Center)

Contributed by Celeste O’Connor

Privileges define the access level of the user, or what operations the user is allowed to do and the sections of the Command Center which the user is allowed to see. Every person entry in Command Center has some sort of privileges set. There are two major categories of privileges: administrator and user. Within the user privileges, there are three different access levels: monitor only, role-based, and view configuration. All these are set in the user’s profile.

Below are all the privileges, the administrator has:

• View monitoring activities
• Create reports
• Manage monitoring configuration (add and modify hosts, host groups, checks, and URLs)
• Manage people and other administration configuration (add and modify people, roles, contact groups, and methods)
• Handle notification activities (set advanced notifications, check suites, and company defaults)

Below are all the privileges, the user has:

• Monitor Only
  • View monitoring activities
  • Create reports
• Role-based (Monitor Only)
  • View monitoring activities of delegated areas
  • Create reports on delegated entities
• View Configuration
  • View monitoring activities
  • Create reports
  • View monitoring configuration information

Watch a flash demo that outlines the process.

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This entry was posted by the editorial team on Monday, October 29th, 2007 at 1:04 pm and is filed under tips and tricks, technical. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.